Educational ICT Virtualisation Specialist 

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Precedence Technologies Ltd
Technology House, 36a Union Lane
Cambridge, CB4 1QB, United Kingdom
T: +44 (0)8456 446 800 / +44 (0)1223 359900
F: +44 (0)8456 446 899 / +44 (0)1223 359459
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Who is behind Precedence Technologies Ltd?

Dr. Stephen Borrill, Director and Systems Architect

Stephen Borrill

Stephen is the Managing Director of PTL. Prior to Precedence, he was responsible for the development of the successful Xemplar Matrix Network Computer solution which led the way in thin-client computing for schools. Stephen was a founder member of the Xemplar Technical Support team, joining Xemplar from Acorn Computers.

Stephen is a NetBSD developer meaning that he has commit access to the NetBSD and pkgsrc CVS repositories and has excellent links with the other developers. So unlike other companies who just re-sell operating systems and are unable to fix problems, Stephen helps develop the operating system used by Precedence and personally knows the people who wrote each bit of code.

Stephen also developed MelIDI, the leading MIDI sequencing package for Acorn RISC OS computers. In his spare time, he runs a Ceilidh band and plays various musical instruments. He is also a member of CAMRA and likes to help out at the Cambridge Beer Festival. To work off the fat, Stephen enjoys Orienteering and runs for WAOC, his local club.

Stephen is a member of the CAST.IRON executive. CAST.IRON promoted re-opening and extending the disused Cambridge-St. Ives railway as the UK's first privately-run commuter railway.

Click here for Stephen's public PGP/GnuPG key

Phil Reeves, Senior Support and Development Engineer


Phil has worked installing and supporting IT systems into UK education for over 15 years. Phil joined Precedence in 2001 following on from supporting Precedence thin-clients for his previous company, Reflex Electronics. He has vast experience of Active Directory, virtualisation environments and most Citrix thin-client and VDI technologies. He is also involved in developing various custom software solutions that Precedence offer.

Phil is predominantly based in the office and will be happy to help you with any query or support issue you may have.

Click here for Phil's public PGP/GnuPG key

George Hannah, Sales and Marketing Manager


George used to project manage the highly successful Tesco Computers for Schools and then NGfL Projects for Xemplar Education (including working with Stephen on the pioneering use of thin-clients in UK education). From there he worked for an American company servicing the HE/FE markets with resource scheduling and management tools. George then moved to RM as the Account Manager for the South East for almost four years before joining Precedence Technologies.

George lives in Deal, Kent and is a member of the Sandwich Bay Bird Observatory, St Nicholas Players and an Assistant Leader for the Young Archaeology Club (YAC) in East Kent.

George is the contact for bids, marketing and sales related projects.

Morgan Willcock, Support and Development Engineer (Desktop Specialist)


Morgan worked as a secondary school Network Manager before joining Precedence. He brings with him a strong background in desktop delivery, virtualisation and troubleshooting as well as a keen appreciation of day-to-day issues in schools. We are pleased to welcome him to the IT powerhouse of Cambridge from his previous home in Cornwall, but he says he does miss the sea air.

In his spare time, Morgan writes and records electronic music. He also enjoys car maintenance and getting his hands oily.

Amanda Borrill, Copywriter/Customer Relations Officer


Amanda is married to Stephen. She joined Precedence after five years at DANTE as Personal Assistant to its General Manager, Mr Dai Davies. Whilst at DANTE she organised, and participated in, many international meetings and, in her spare time, introduced her foreign co-workers to the delights of British beer!

At Precedence, she organises meetings and events, liaises with customers and utilises her copy writing and proofreading skills for a variety of projects

Outside of the office, Amanda is an active member of Histon and Impington Junior School PTA and founder of the Histon and Impington community Facebook Group, HI People, which now boasts a membership of around 1300.

Duncan Neil, Customer Account Manager


Duncan works alongside George in the sales department to help manage Precedence customers, develop new business and to provide customer care representation.

He has many years of sales experience in various areas of IT, and has worked supporting customers at ICL, QA Training, Leccotech, and most recently with NEC in the field of Unified Communications.

Duncan is predominantly based in the office and will be happy to help you with any sales related issues.

Patrick Welche, Support and Development Engineer

Patrick Welche

Patrick started in computer support over 20 years ago working at the University of Cambridge's Computing Service Helpdesk. He installed networks in various Departments, e.g., the Faculty of History, and was Computer Officer in Newnham College for 14 years.

He joins Precedence from the Cavendish Laboratory's Inference Group, where he worked on applying information theory and machine learning to communication problems and accessibility in the context of the EU Commission funded project "AEGIS".

Patrick is a NetBSD developer, and a GNOME developer, being the maintainer for the information-efficient text entry program Dasher.

Originally a physicist, he still teaches physics and scientific computing in the University, and maintains an active interest in the thermal expansion of minerals and geometric algebra.

James Payne, Customer Technical Support Team Leader


James works at one of our customer sites as their main technical support provider and is currently studying at Cambridge Regional College.

He started working for a telecommunications test house at the age of 16 before moving into first line IT Support. At 17, James started learning basic Microsoft Server 2008 setup and configuration, which is when he started his apprenticeship.

James started working for Precedence in 2014, focusing on Server 2012R2 setup and configuration, along with first and second line support for users at Linton Village College. James attended his first BETT Show event in January 2015.

James dislikes any Apple Tech but loves video games.

Warren Holliday, Customer Technical Support


Warren stepped into the IT industry in 2013 as a Level 2 Apprentice, providing a mixture of 1st and 2nd line IT Support at Cambridge Regional College and other educational environments ever since.

In early 2015, Warren started working at Papworth Hospital as part of a 6-month Windows 7 Upgrade & Deployment project, upgrading 1250 PCs in th the process. Over the course of the 6 months, he eventually found himself as the senior-most rollout engineer whilst being the youngest member of staff onsite.

Warren joined Precedence in the summer of 2015 to work alongside James and to be a part of the team that delivers regular on-site visits to our customers. He's quickly realised that Precedence technology would have made his Papworth PC rollout significantly quicker and more automated.

In his spare time, Warren enjoys playing video games, going to the pub, and squeezing the occasional game of rugby.

Russell McDonnell, Secretary and Design Engineer


Russell used to work for Acorn Computers as a Hardware Production Manager and was involved in the development of the Acorn Network Computer on which one of Precedence's first products was based. He also remembers stress-testing cardboard boxes for the BBC Model B by throwing them down the stairs.

He also worked for Xemplar developing the documentation and software testing of the Network Computer solution that was the precursor to many of our products. Russell's expertise with CAD technologies has proved useful for exhibition stand design.

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