There are different levels of support depending on the features and version you have of NetManager. If you have multiple NetManagers, you will have a base contract covering one of them, plus a number of additional extension contracts for the other servers.
- SupNMIN1 = 12 month NetManager Internet support
- SupNMFS1 = 12 month NetManager Internet + Fileserver support
Base contract will be dependent upon the highest level you have, i.e. if you have a NetManager Internet Server and a NetManager Fileserver, the base contract will be SupNMFS1.
- SupPlus1 = 12 month support for additional NetManager