Educational ICT Virtualisation Specialist

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Precedence Technologies Ltd
Technology House, 36a Union Lane
Cambridge, CB4 1QB, United Kingdom
T: +44 (0)8456 446 800 / +44 (0)1223 359900
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Jump To: Support > KB > IBM > Register

Registering base machine or warranty upgrade

Occasionally, your hardware may be registered at its last known global location which can cause problems when raising a warranty call as this will tend to be an IBM distributor.

If you have ordered a warranty upgrade, you should ensure it has been registered and activated.

To resolve problems with Lenovo-branded machines, please request a proof of purchase from us (we'll send you a copy invoice with all the serial number and model details on) and then register your machine at

If you continue to have problems, please let us know and we'll escalate it up the chain.

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Page last modified on July 11, 2016, at 01:25 PM by sborrill