Educational ICT Virtualisation Specialist

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Precedence Technologies Ltd
Technology House, 36a Union Lane
Cambridge, CB4 1QB, United Kingdom
T: +44 (0)8456 446 800 / +44 (0)1223 359900
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Jump To: Support > KB > Citrix > Receiver > StorefrontCh

Receiver, StoreFront and Chrome

Based on Chrome 62

  1. Visit your remote access page in Chrome and login with your username and password.
  2. The Receiver auto-detection process will start and you will see a page like the following:
  3. Click on the Detect Receiver button and you will be presented with a page asking you to confirm you agree. Tick the box and click Download:
  4. Once the Receiver installed has downloaded, you can click on it to run the installer (or click on the arrow to the right and choose Open):
  5. Depending on your version of Windows, you may need to confirm you wish to install it:
  6. Click Start to begin the installation:
  7. Tick the box and click Install:
  8. Wait for installation to complete and click Finish:
  9. Back in Chrome, click the Continue button:
  10. A popup window asking you to Open Citrix Receiver Launcher will be displayed. If you do not see this, then you have not installed Receiver successfully. Tick the Remember my choice box and click Open Citrix Receiver Launcher. If you are not redirected to the apps and desktops page, click Already installed to get to it:
  11. Your apps and desktops will be displayed. Click on your desktop to launch:
  12. The first time you do so, a .ica file will be downloaded. Click on the down-arrow next to it and pick Always open files of this type:
  13. You can now click on your desktop again to launch straight into it every time

Alternatively, if it has been enabled by your administrator, you can select Use light version when prompted and the HTML5 Receiver will be used meaning you don't need to install Receiver. This is useful when using someone else's machine. To switch between the full and light versions, click on your username at the top right and pick Change Citrix Receiver:

This will take you back to the Detection page:

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Page last modified on November 01, 2017, at 11:51 AM by sborrill